Privacy Policy

At Jiwella Jewelry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the practices described below.

COLLECTION OF PERSONAL INFORMATION

When you visit our website, we automatically collect certain information about your device, browsing behavior, and interaction with our store. We also collect personal details that you provide when placing an order or contacting customer support.

This information may include your name, email address, phone number, shipping and billing address, payment details, IP address, browser type, and browsing activity. This helps us provide a smooth and personalized shopping experience.

HOW WE USE YOUR INFORMATION

We use your personal information to operate our business effectively and enhance your experience. This includes processing orders, managing payments, arranging shipping, communicating updates, and providing customer support.

We may also use your information to improve our website, prevent fraud, and send you updates, promotions, or marketing offers if you have opted in.

SHARING OF PERSONAL INFORMATION

We may also share your information with our eCommerce platform to securely operate our store and process orders.

BEHAVIORAL ADVERTISING

By using our website, you consent to the use of such technologies for marketing and analytics purposes.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve your browsing experience. These help us remember your preferences, understand user behavior, and optimize our website performance.

You can choose to disable cookies through your browser settings; however, this may affect certain functionalities of the site.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill your orders, provide services, and comply with legal obligations. If you wish to have your data removed, you may contact us at any time.

YOUR RIGHTS

Depending on your location, you may have the right to access, update, correct, or delete your personal information. You may also request a copy of the data we hold about you.

To exercise these rights, please contact us using the details provided below.

MINORS

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If such data is identified, it will be removed promptly.

TEXT MARKETING AND NOTIFICATIONS

Consent to receive marketing messages is not a condition of purchase.

DATA SECURITY

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we encourage you to take precautions when sharing information online.

DO NOT TRACK

Our website does not alter data collection practices in response to “Do Not Track” browser signals.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:support@jiwella.com